Shipping

Verillas offers Free Shipping on Orders $100 or more!

Select the Free Shipping option at checkout. No coupon code required! Does not apply to International orders or shipping to Alaska or Hawaii.

Shipping Policy

Orders placed after 8am EST will be processed on the following business day. We ship from Fredericksburg, Virginia in the United States.

You can expect an in-stock item to ship out within 3 business days. If an item is not in stock at the time of ordering or if the item is made to order, fulfillment may take up to 120 days while your item is created.

Shipping Options:

$10.00 Shipping- this is our standard shipping cost, and does not guarantee any timeline of arrival after it leaves our warehouse. The estimated window, depending on where you live in relationship to Fredericksburg, VA, is 2-5 business days.

Free Shipping- All orders over $100.00 qualify for free shipping! A purchase of this amount or greater unlocks this option, and your order will be shipped with the same speed as the $10.00 option. IMPORTANT NOTE- If you qualify for free shipping, paying the $10.00 does not change how your order will be shipped. It will still be shipped in the same standard method above with the estimated window of 2-5 business days.

$30.00 Priority Shipping- This guarantees that your package will be sent with a priority shipping service, such as USPS Priority Mail.  USPS Priority is the standard service we use on most packages that are over a pound in weight, and we recommend this service if you have a smaller lightweight order and would like it to arrive a bit faster.  USPS Priority has an estimated delivery time of 2-4 business days depending on the shipping address but those projections are not guaranteed. 

$45.00 Expedited shipping- this service guarantees Two-Day shipping through UPS 2nd Day Air.

Expedited orders are fulfilled and shipped with priority over standard shipment orders. We cannot ship expedited orders via UPS to PO boxes, as a result, expedited orders with P.O. Box addresses will be sent via the fastest service USPS offers to your area. Shipping times for expedited shipments through UPS are guaranteed. Shipping estimates are calculated using business days only. UPS operates Monday-Friday. Saturday delivery, while possible, must be specifically requested via contact with a Customer Service representative, and may incur additional fees.

Standard shipping through USPS typically takes 3-4 business days to most locations in the lower 48 states, and sometimes 4-6 days to rural areas and the far west coast, though time estimates for shipment through USPS are not guaranteed.

We can ship to any countries served by USPS and UPS. Shipping to international locations typically takes around 10-14 business days, though time estimates through USPS are not guaranteed. International Customs reserves the right to hold any package for any reason for up to 45 days. Customs fees and taxes cannot be predicted in advance, the customer is responsible for any fees the shipment of their package may incur. The best way to predict the cost of these fees is to contact one’s local Customs office and post office.

Pre-orders will be completed and shipped within the pre-order time window quoted in the description or options of the individual item. We are sorry, but we cannot quote or guarantee any faster/more precise delivery estimate than the window originally quoted. 

 

If you have any questions or if we can otherwise assist you in any way, please send us a message at info@verillas.com, we would be happy to help you! 

 

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An update in light of the COVID-19 pandemic: 

Our standard shipping options utilize USPS' Priority Mail service. The Postal Service is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19. At this time we are seeing shipping delays across the board, but I am glad to report that the package delivery success rate is extremely high, even though the package delivery timeline is not as quick as we would like.

Currently we are asking that those experiencing delayed parcels have patience with the Post Office in these unusual circumstances. It is not unusual for standard shipping parcels to take 14 days or more to ship non-expedited packages. Once your parcel is in the care of USPS, Verillas does not have access to any more information on your parcel than what can be learned from checking the tracking information on USPS’ website, as you can do at any time using the tracking information automatically sent to your email at the time of shipping.

If you would like more information or if you would like to request an update from USPS directly, please view this page on USPS’ website for locating late or lost parcels: https://www.usps.com/help/missing-mail.htm

Verillas is here to support you in any way we can. If you have not received your item 30 days after shipping, please contact us and we will inquire with USPS on your behalf, in addition to your existing inquiries. If this process does not resolve your delivery issues within 30 days, we will replace your item for free. You will definitely be receiving your order or a satisfactory alternative, that is our guarantee!

Please do not hesitate to contact us at 855.265.2992 or info@verillas.com if you have any questions or if you would like assistance. 

Thank you! 

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Updated 2021.10.08